Privacy policy

This Privacy Policy tells you what will happen to any personal data that you provide to us as a result of using this website. The information is written for the benefit of general visitors to the website - if you are a client of ours (or become one) we process a wider range of personal data and deal with a broader range of privacy-related issues. Clients are provided detailed information about this during the engagement process.

 

Personal Data You Provide

Your privacy is important to us. By providing personal information such as your name and e-mail address via the forms on this website, you agree to us contacting you with regard to the information provided.

Some forms on our website also include a check box asking you for permission to add you to our mailing list. This is an opt-in mailing list and your personal information will be used solely by us (and all such emails include a link for opt-out).

 

How We Use Your Personal Data

We use the data you provide via this website to:

• Communicate with you, for example: we use contact details such as email address or phone number when responding to enquiries made via online forms and in order to notify you of relevant events.

• Monitor website trends, for example: we use Google Analytics to help us aggregate traffic so we can monitor how the website is being used

• Operate our services more effectively, for example: we seek feedback and use this to help improve our service

 

"Lawful Reasons" For Processing Your Personal Data

The "General Data Protection Regulation" (GDPR) is the primary piece of legislation defining your rights over our processing of your personal information. As an organisation that runs events, and in order to function in our day to day processes, we need to be able to contact you.  If you are a member, then the membership form which is completed by you is deemed a contract as you have volunteered this information to us.  If you are a lapsed member, or someone who has attended events in the past (by providing us with your information) but not a member any more, the GDPR requires us to declare which of six "lawful reasons" we are relying on when we are processing your personal data: We operate on the basis of "consent" when sending newsletters (you won't get sent a newsletter unless you have explicitly opted in to receive one). and we operate on the basis of "legitimate interest" when communicating with you in other ways (e.g. when responding to your enquiry and notifying you of forthcoming events).

 

How Long We Keep Personal Data

Personal data may be stored by the website for a period of up to 90 days after which time it is removed automatically.

 

Transfer of Personal Data

From time to time we may pass personal data such as your name and email address to other services that we use to send out newsletters and other communications (both electronic and print). However, your personal data will never be sold or transferred to an organisation outside the UK or the EU.

 

Questions or Complaints

In the first instance we hope you will contact us directly with any questions or complaints (contact details are displayed prominently on this website). However, legal rights regarding privacy are the remit of the Information Commissioners Office (ICO) and you will find more information about how to complain here: https://ico.org.uk/concerns/

 

Google Analytics

Google Analytics is a web analysis service provided by Google. Google utilises the data collected to track and examine the use of the site to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network. 

Related information:
Google's privacy policy

 

WIX

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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For more Wix and the General Data Protection Regulation (GDPR) please click here.